Month: December 2021

Digital Designer- Ecommerce- Dubai, UAE

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Gulf Marketing Group is one of the Middle East’s leading, family owned companies. Operating across the GCC, Gulf Marketing Group is a dynamic group boasting a diverse portfolio of retail outlets, brands and consumer and B2B services across key sectors such as healthcare and pharmaceuticals, sports and fitness, real estate, education and technology.

About the role

The role of the digital designer will be to design weekly content assets within a multichannel environment, including multiple weekly marketing newsletters and creative assets across key site pages. Reporting to the Creative Director, the Digital Designer will be a highly creative individual who will drive the creative, maintain adherence to SSS brand guidelines and be able to work in a fast paced ecommerce environment.

Core Responsibilities:

  • Concept, design and plan photography and graphic creatives for key campaigns
  • Digital design assets for weekly campaigns on various channels, desktop, mobile and App
  • Multiple marketing newsletters are required weekly
  • Design digital marketing Ads and offline print materials
  • Working with the UI/UX designer create web page layouts
  • Design digital assets for social media and blog

Mandatory requirements:

  • Bachelor’s degree in digital design, graphic design, graphic communications or related field.
  • A minimum of 3-5 years of relevant experience

Additional skills:

  • Design skills
  • Conceptual skill, creative flair and originality
  • Graphic designing experience with creative flexibility Graphic production process for print and web

Department: Ecommerce

Locations: Dubai

Contract Type: Full-time

Job Type: Corporate

Brand: Corporate

Division: E-Commerce

How to Apply

Submit your CV and Application on Company Website : Click Here

Sales Assistant | Sports, Gulf Marketing Group Dubai, AE

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Gulf Marketing Group is one of the Middle East’s leading, family owned companies. Operating across the GCC, Gulf Marketing Group is a dynamic group boasting a diverse portfolio of retail outlets, brands and consumer and B2B services across key sectors such as healthcare and pharmaceuticals, sports and fitness, real estate, education and technology.

About the Role

Sales Assistant at GMG will be responsible for products and services to customers with the aim of maximizing sales opportunities and providing exceptional service.

Core Responsibilities:

  • Describes product features and benefits; demonstrates the use and handling of the product
  • Educates clients on brands quality standards and specifications
  • Advises customers on product ranges best suited to their needs; Answers customers’ queries to help them make a decision on the purchase
  • Provides information to customers on warranties, features, specifications, maintenance and care of products.
  • Ensures customers’ needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standard
  • Maintains awareness of new product launches, promotional events and sales
  • Achieves sales targets by using sales techniques, up-selling and cross selling
  • Ensures promotions and pricing are accurate and in line with company standards and policies
  • Computes sale prices and discounts as applicable; Maintains sales records
  • Receives and processes cash, changes and credit payments and generates invoices and receipts
  • Operates as a cashier and be consistently accurate in money handling (in case applicable)
  • Follows the store’s after sales processes and ensures full adherence to repair/return policies and procedures
  • Adheres to loss prevention, inventory controls and standard operating procedures of the company
  • Provides assistance in store merchandising in product placement and arrangement
  • Ensures the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times

Self-Management:

  • Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year
  • Takes ownership of his/her own learning agenda by identifying development needs in consultation with the manager and agreeing on the individual development plan which goes beyond just training and development
  • Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth
Department: Retail
Locations: Dubai
Brand: Sun & Sand Sports
Job Type: Retail
Division: Sports
Contract Type: Full-time

How to Apply

Submit your CV and Application on Company Website : Click Here

Store Supervisor | Sports Dubai, AE

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The role holder is responsible for providing support in driving sales through the performance and development of the Store Sales team. The role is also responsible of ensuring the delivery of exceptional operational, commercial and customer service standards.

Core Responsibilities:
 Supports in delivering the store annual sales targets
 Assists in maintaining proper coverage and schedule so as to ensure the store maintains high levels of customer service
 Conducts store operations audits to ensure compliance with the required store standard operating policies
 Oversees the store’s after sales processes and ensures full adherence to repair/return policies and procedures through proper communication with internal stakeholders.
 Ensures customer needs are met, complaints are resolved and customer service provided is of exceptional standard; identifies current and future customer requirements by establishing rapports with potential and existing customers
 Ensures that visual merchandising standards are achieved and that products are displayed in accordance with brand policy
 Ensures promotions and pricing are accurate and in tune with company standards and policies.
 Generates and analyzes sales reports and provides insights to maximize stock potential; reports on the performance of new and core collections
 Submits daily invoices and sales recap to Finance
 Executes store operations including cash handling, inventory taking and record keeping in line with company’s standard operating procedures
 Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products
 Manages inventory such as in-bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepancies
 Ensures interior and exterior of the store are clean and maintained to company and brand standards
 Directs the team to follow standard operating procedures and store appearance standards
 Carries out the duties of a cashier (as required)
People Management:
 Defines goals and key performance indicators for each member of the team and ensures effective implementation of the GMG’s performance management process
 Develops talent within the team by providing guidance, mentoring and coaching to achieve the defined goals
 Drives a culture of feedback and coaching in the Business Unit/ Department by providing feedback on an ongoing basis, identifying development needs and coaching the employees on the areas of improvement.

Department: Retail
Locations: Dubai
Brand: Sun & Sand Sports
Job Type: Retail
Division: Sports
Contract Type: Full-time

How to Apply

Submit your CV and Application on Company Website : Click Here

Senior Engineer – Utility Control, Dubai, UAE

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Senior Engineer – Utility Control

Infrastructure

THIS IS WHERE INCREDIBLE GROWTH BEGINS

TECHNOLOGY & INFRASTRUCTURE

Senior Engineer – Utility Control

The team is doubling the size of our business. At the same time, they’re keeping maintenance costs down and driving asset capability up. With full responsibility for assets from creation to disposal, their watchword is reliability. Better still, they make sure we don’t just do what we legally need to do, but go further. So, we’ll embrace your fresh ideas to improve our use of energy and environmental resources. It’s all about meaningful change.

What you’ll deliver

•You’ll be responsible to control and monitor all voltage (high, medium and low) equipment’s and systems including chiller plants, water network and pumping stations.

•You’ll manage the authorization and permit to work system in accordance with the electrical safety rules and standards.

•You’ll be responsible to cover for operation & maintenance activities on all airport utilities assets; power generation and distribution, chiller plant/ water network and chemical treatment.

•You’ll be accountable for analyzing post disturbance records (PDR) and Fault recorded (DFR) files and determine root cause of network failure/disturbances.

•You’ll act as first point of contact and lead person in power/system restoration.

What you bring

• You’ll be educated to a Degree Level or equivalent in Electrical Engineering. Health and Safety certifications such as NEBOSH or OSHA is preferable.

• You should have at least 8-10 years’ experience in electrical engineering control and distribution systems. Previous experience of operating permit to work systems is essential.

• You’ll have detailed knowledge of Maximo or similar asset management systems, Power and water utilities safety rules and understand the principles of Safe Systems of Work (SSOW).

• You’ll have a good knowledge of computer applications.

Life at Dubai Airports

Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an impact that delivers for Dubai

How to Apply

Submit your CV and Application on Company Website : Click Here

Editor – Arabic , Dubai Government Media Office (Temporary contract)

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Editor – Arabic (Temporary contract) – (21001586)

Job Description

 JOB PURPOSE 

The role holder is responsible for producing and reviewing content aimed at effectively positioning GDMO’s stakeholders and Dubai in the media.The role holder is also responsible for assisting in producing information kits for stakeholders as well as preparing content for GDMO managed events. The role holder shall carry out his duties in accordance with the relevant business policies and procedures.

 

Key Activities: 

-General Responsibilities    

  • Participates in the development and implementation of the strategic Media Affair Department plans and budgets, in line with organizational objectives.
  • Acts upon the Editorial Section mandates, ensuring effective work processes in order to achieve high-performance standards.
  • Ensures compliance with organizational policies, procedures and quality standards in the Editorial Section.

–Content Development:

  • Assists the Senior Manager – Editorial in development and integration of content.
  • Assists the Senior Manager – Editorial in the preparation and revision of information kits like press kits, Dubai info kits, fact sheets, Q&As for stakeholders.
  • Develops content for press releases, presentations, and/or communication plans as well as the content of speeches and answers to Interviews’ questions. (internal and external) and texts for production projects (i.e. Book forewords).
  • Distributes materials to press ensuring alignment to communication standards for specific media channels and specific message types.
  • Researches and writes briefing materials.
  • Develops the content for all GDMO managed events andfor various publications, including the year-end book, as well as display and communication material deployed at GDMO managed events (internal and external).
  • Produces relevant market reports and/or feature stories.
  • Assists in creative pitching process by working with employees across the organization, in preparing content for engaging stories to be pitched to print, web, television, radio and other communication channels.

Education and Qualification Required:

Bachelor’s degrees in Journalism, Communication

 

Qualifications

 Education and Qualification Required:

Bachelor’s degrees in Journalism, Communication, Multimedia or Media Studies

How to Apply

Submit your CV and Application on Company Website : Click Here

Executive Housekeeper – AUHLC, Dubai

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Job Description

Job Number 21148497
Job Category Housekeeping & Laundry
Location Al Wathba a Luxury Collection Desert Resort & Spa Abu Dhabi, Al Wathba District 50 KM South East, Abu Dhabi, United Arab Emirates, United Arab Emirates
Brand The Luxury Collection
Schedule Full-Time
Relocation? N
Position Type Management
Located Remotely? N

The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.

JOB SUMMARY

Responsible for the daily shift operations of Housekeeping, and Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.

• Inspects guestrooms on a daily basis.

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

• Inventories stock to verify adequate supplies.

• Supports and supervises an effective inspection program for all guestrooms and public space.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

• Verifies all employees have proper supplies, equipment and uniforms.

• Communicates areas that need attention to staff and follows up to verify understanding.

• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

 

Conducting Human Resources Activities

• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.

• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.

• Schedules employees to business demands and for tracks employee time and attendance.

• Verifies employees understand expectations and parameters.

• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.

• Observes service behaviors of employees and provides feedback to individuals.

• Verifies employee recognition is taking place on all shifts.

• Participates in an on-going employee recognition program.

• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

• Participates in employee progressive discipline procedures.

• Celebrates successes and publicly recognizes the contributions of team members.

 

Ensuring Exceptional Customer Service

• Sets a positive example for guest relations.

• Understands the brand’s service culture.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Responds to and handles guest problems and complaints.

• Strives to improve service performance.

Method of Application

Submit your CV and Application on Company Website : Click Here

Director of Rooms, Abu Dhabi W- Hotels

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Job Number 21148501
Job Category Rooms & Guest Services Operations
Location W Abu Dhabi – Yas Island, Yas Island, Abu Dhabi, United Arab Emirates, United Arab Emirates
Brand W Hotels
Schedule Full-Time
Relocation? N
Position Type Management
Located Remotely? N

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

JOB SUMMARY

Functions as the strategic business leader of the property’s Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

OR

• 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

 

CORE WORK ACTIVITIES

 

Leading Rooms Team

• Champions the brand’s service vision for product and service delivery.

• Communicates a clear and consistent message regarding departmental goals to produce desired results.

• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

• Monitors and promotes room rates, specials, and promotions at the residence.

 

Managing Profitability

• Analyzes service issues and identifies trends.

• Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

• Reviews and audits expenses.

 

Managing Revenue Goals

• Monitors Rooms operations sales performance against budget.

• Reviews reports and financial statements to determine Rooms operations performance against budget.

• Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses.

• Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

 

Ensuring and Providing Exceptional Customer Service

• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

• Coordinates and communicates event details both verbally and in writing to the customer and property operations.

• Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.

• Responds to and handles guest problems and complaints.

• Uses personal judgment and expertise to enhance the customer experience.

• Stays available to solve problems and/or suggest alternatives to previous arrangements.

• Interacts with guests to obtain feedback on product quality and service levels.

• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Ensures that employees understand expectations and parameters for Room duties.

• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

 

Managing and Conducting Human Resources Activities

• Interviews and hires employees.

• Ensures employees are treated fairly and equitably.

• Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).

• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

• Identifies talents of direct reports and their teams, and assists with their growth and development plans.

Method of Application

Submit your CV and Application on Company Website : Click Here

Club Car Driver, Mandarin oriental abu dhabi

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Position: Club Car Driver
Job no: 525664
Employment type Full time
Property / Office: Emirates Palace, Abu Dhabi
Location: Abu Dhabi, United Arab Emirates
Department: Front Office, Non-Management (Entry)

Main Responsibilities:

  • Ensure standard amenities (water, towel)
  • Ensure to drive in a safe and careful manner.
  • Ensure that club cars are full charged and clean before using.
  • Ensure report back to Fleet Manager or any Management executives in case of any minor or major accident during the process of driving or any other event.
  • Ensure to report any maintenance to the club car technician at the earliest.
  • Ensure all club cars are in good driving condition.
  • Ensure the Emirates Palace club cars are not been used for any personal purposes.
  • Club cars usage is primarily for hotel guest.
  • Ensure to respect all Traffic Rules applied by the Traffic Department and the Local Authorities of United Arab Emirates.
  • Respects the attendance and punctuality.
  • Ensure to communicate with the Fleet Manager in case of a break down during the service.
  • Ensure to be available in Beach Club Area at all time
  • Fully aware of the operation in Beach club Department

Assist in transportation Department where necessary as per fleet Manger.

Method of Application

Submit your CV and Application on Company Website : Click Here

Applications close: Arabian Standard Time

BELCANTO Dubai Opera Restaurant Jobs Vacancies

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BELCANTO – Dubai Opera Restaurant is Hiring!

We are looking for talented, dedicated and experienced candidates to join our amazing pre-opening team at BELCANTO.

1) Restaurant Manager

2) Assistant Restaurant Manager

3) Restaurant Supervisor

4) Head Waiter/Waitress

5) Waiter/Waitress

6) BOH Commis

7) Sommelier

8) Bartender

9) Barback

10) Senior Receptionist/Reservation

11) Receptionist/Reservation

12) Cashier

-Minimum of 2 years’ experience on the same position in Dubai with luxury hospitality/F&B background is mandatory.

-Excellent interpersonal and communication skills.

Locally available candidates only, if interested please send your resume to hrm@restart354.com and mentioning the position you are applying in subject of your email.

Only shortlisted candidates will contacted.

F&B Project Manager- UAE

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Working in a dynamic hospitality consultancy environment. Spends significant time on project management responsibilities. Manage multiple projects simultaneously in KSA and UAE. Responsible for overseeing workers in various departments who are assigned certain tasks to complete for a given project. As assigned, lead or assist in the planning, implementation and introduction of projects for new systems and technologies Possess strong relationship-building skills and be able to explore win-win opportunities with clients – helping to grow our business in  UAE & KSA.

Duties and responsibilities:

 DAILY

  • Contacting potential clients to establish rapport and arrange meetings
  • Market research and business planning.
  • Identify key business opportunities via spotting popular brands, trends, and pricing to ensure managing the portfolio toward a growth plan.
  • Track and report project development results, analyze data, interpret reports and information, and publish recommendations & action plans for the company and clients
  • Concept creation, development, and implementation.
  • Coordination between all parties: Design, Graphic, Contractors, Client, Food tasting, and Kitchen suppliers.
  • Facilitate the definition of project missions, goals, tasks, and resource requirements.
  • Preparing and maintaining project timeline, making sure all deliverables are completed accordingly. Report the progress to the client.
  • Resolve or assist in the resolution of conflicts between involved parties or functional areas.
  • Work cross-functionally to solve problems and implement changes.
  • Follow a defined, agreed upon project management methodology.
  • Coordinates the efforts of various workers in order to ensure that required tasks can be accomplished.
  • Recommends changes to a project that is ongoing if it appears it is not proceeding on schedule or is producing unsatisfactory results.
  • Motivates the Projects Team

WEEKLY

  • Manage project budget and resource allocation.
  • Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery.
  • Coordination with HR recruitment process.
  • Coordination with Procurement Department sourcing on OS&E.
  • Present oral and written reports defining plans, problems, and resolutions to appropriate levels of management.
  • Develop methods to monitor project or area progress and provide corrective supervision if necessary.
  • Advocate on behalf of clients and represent clients’ needs as appropriate to senior management.
  • Develops a timeline for the completion of certain milestones for a given project.
  • Creates a budget for the completion of a particular job and monitors the amount of money spent in order to ensure the project does not exceed this amount.
  • Develops an alternate course of action for completing a job should the initial plan fail.
  • Reviews proposals and approves or denies them
  • Contracts with outside agencies for support on an as-needed basis

MONTHLY

  • Makes presentations to investors, business partners and company executives concerning different phases of a project.
  • Updates and submits monthly report and deliverables.

Qualifications:

Education:  Hospitality degree or equivalent education preferred.

Experience Required:  Minimum 8 years of experience required in the similar position.

                                      Must Have experience in consultancy and F&B Operation

Languages:

  • English (Required)
  • Arabic (Required)

Understands who is the client and what are the client’s needs; provides realistic expectations; establishes specific customer satisfaction standards and actively monitors client satisfaction. Knowledge of organization’s methodology and tools. Recognizes problems or situations that are new or without clear precedent. Evaluates alternatives and finds solutions using a systematic, multi-step approach. Develops improvements and innovations to enhance performance. Pro-actively engages present and future stakeholders in design, priority setting, and implementation.

Builds coalitions among the various stakeholders; negotiates authority to move the project forward. Creates a sense of belonging and ownership among team members; assembles a team with the right mix of skills; coaches and motivates team members; delegates responsibility; promotes mutual support and interaction. Consults and provides advice, facilitates discussion and resolves conflict; establishes trust; builds and uses cross functional relationships to accomplish work objectives.

Method of Application

Submit your CV and Application on Company Website : Click Here